KGP Telecommunications, Inc. is a national provider of supply chain, logistics and distribution services to the telecommunications industry. KGP is a recognized industry leader, TL9000 and ISO 9001:2000 certified, and Minnesota's largest woman-owned enterprise.
CWS worked with KGP over the past several months to develop both a new public website and a client portal application branded myKGP Live.
The portal is tightly integrated with KGP systems and offers customers a powerful interface to display and report on order data, track shipments in transit, and access KGP's extensive item catalog. 
Using the portal, clients can request expedited service on an order or report issues which are then tracked through to resolution. The application also includes a live chat feature, personalized to connect each customer to his or her personal support representative at KGP.
CWS specializes in helping businesses leverage the Web to gain efficiency and provide value to customers, and we have enjoyed the development process with KGP.