Upgrades at CWS

New Phone Lines

At 10:30am CST today, we will be upgrading our incoming phone lines to a new system called SIP Trunking. We do not anticipate extensive downtime during this transition. This has many benefits to both you as the customer and to our staff. First, SIP trunking uses our existing Internet connection for outgoing and inbound calls. Unlike PRI lines, we can add additional phones lines in a matter of seconds which will come in handy to accommodate growth. Finally, another cool addition is that you'll now have the ability to direct-dial each of us at a unique phone number. Here's the list for reference:

Direct Line	Name	Extension
507-216-4386	Ryan	x205
507-216-6646	Alan	x204
507-216-6648	Lyle	x202
507-216-6649	Sara	x200
507-216-6652	Andrew	x203
507-216-6654	Jon	x208
507-216-6664	Jim	x206
507-216-6668	Josh	x201

Additional Bandwidth

Later this month, we are also turning up an additional 3Mbps circuit from Sprint. This will give us additional bandwidth capacity for growth into the future. It will also provide additional redundancy for our systems. We're setting up this connection on a separate Cisco 2621 router on our end, and the traffic on this line will be directed through different routers and cities on the Sprint network from our existing lines.

Additional Cooling

Earlier this month, we invested $12,000 in an additional 5 tons of cooling for our server room. With our growth over the past 4 years, we felt it was time to add this additional cooling capacity to our data facility and increase the redundancy of our systems for cooling your servers. The new Carrier unit was installed by Brogan Heating and Cooling of Rochester.