CWS Everything Internet Blog

One of our most common feature requests for GroupLoop is tighter integration with email software. The application already offers several features for notification by email, like when you post a new message or document, or set a reminder for calendar events. But now GroupLoop can accept incoming email, too. You can send a message to your GroupLoop account and it will be automatically forwarded to other members while still maintaining the central archive that makes GroupLoop so useful.

Here's how it works. Each GroupLoop committee can now be assigned a "drop box" email address that allows it to process messages. To start using the feature, you'll need to assign a short name to the committee (no spaces or special characters) that will form the email address.

For example, say the account cws.grouploop.com has a committee called GroupLoop Developers. We might assign it a short name of "developers." The email address for that group would then become developers.cws@mail.grouploop.com.

Only people who belong to the committee can send messages to the address. When they do, the text of the email will be created as a new GroupLoop message, and a copy will be forwarded to everyone in the group. If a member replies to the email, their message will be added as a comment under the original posting. This helps keep email conversations centralized, permanently archived and collected by discussion, without requiring a login every time you want to add to the conversation.

To assign a short name to your committee (only account administrators can do this), click the "People" tab and then the committee name under "Manage Committees" in the right sidebar.

We hope this new feature saves you time and helps to make GroupLoop an even more useful part of your workflow!